It was clean and in a quiet area. Receptionists were mostly nice and helpful. Loved the drink and snack bar and free coffee in the morning.
Carina
травень 2025 р.
The hotel is relatively good looking, clean and breakfast is diverse. The room had an acceptable size and the beds were good. The management supports sustainability and green initiatives and the fact that they provide some complimentary food and drinks near to the reception area was an added plus.
Remus
листопад 2024 р.
We liked everything and we very much enjoyed our stay at ARTIEM. Super clean room, lovely smiling staff, 24/7 snacks & drinks area...everything was marvellous. One of the best hotels we've ever stayed in. The location is a bit far from the centre but the neighbourhood is nice and safe, and there's a bus stop just outside the hotel. The bus will take you for example to the El Retiro park. Metro is also relatively close (about 8 mins walk to line 7 and a bit more to line 5 but still manageable). I appreciate the possibility to open windows and get fresh air because in some hotels you can't.
Lucia
травень 2025 р.
Staying at ARTIEM Madrid was nothing short of fantastic. Nestled in a peaceful residential neighborhood, the hotel's location offers easy access to public transport and is conveniently close to the airport. The staff here truly shines—always greeting you with a warm smile, a dash of humor, and plenty of charisma. I was impressed by the spaciousness of both the room and the bathroom, and everything was impeccably clean. A huge plus for us was that the hotel didn't have that typical "chemical hotel smell." The bed was incredibly comfortable, and I loved the thoughtful touch of free water, provided in a reusable bottle that you can refill anytime downstairs in the lovely green area. This is how every hotel should operate! I later discovered that they offer a variety of pillow options—if I’d known sooner, I would have definitely taken advantage since I'm not the biggest fan of the long, narrow Spanish pillows. But we made it work! The only other small wish would have been for a more isolating bathroom door for added privacy, but again, we managed just fine. Breakfast was delicious, with plenty of thoughtful touches like multiple milk options, freshly made eggs, omelets, pancakes, and a wide array of healthy choices. If I could offer one suggestion, it would be to include more vegetables. The green area, where guests can enjoy complimentary food and drinks, is an absolute gem—thank you for that! The price-quality ratio is excellent, and I wouldn’t hesitate to recommend ARTIEM Madrid to anyone. I’ll definitely be returning on my next trip to Madrid. I could go on about how wonderful our stay was, but I think you get the picture!
Pieper
серпень 2024 р.
Located in a quiet neighborhood with a bus right in front to connect to the rest of Madrid. Hotel is very lean, has a lot of space and light for work or just hang out. The grab & go food area has soup, yogurt, dessert, little sandwiches, good coffee and various types of beverages for in-between meal pick-me-up. Bed is super comfortable, and the shower has excellent water pressure. Staff is very professional, friendly and personal.
Gina
квітень 2025 р.
This hotel differs from others in that the owners (managers) are realizing the concept of providing hotel services of new-generation. In order to understand and feel what this new approach really means, you need to live here at least once. And the next time when you will be in Madrid, you will definitely return to this hotel! I would like to say a special additional thank to girl at the reception, whose name is Ana, for her help and professionalism in solving the technical problem related to my flight ticket.
Anatoly
квітень 2025 р.
By far, the best hotel we stayed in during our trip to Spain. It's beautiful and clean, everyone in the staff is SUPER friendly, the rooms are comfortable, with great beds and they even have a pillow menu if you need a specific one. Breakfast is SUPERB, lots of options and everything is very tasty (the passion fruit and melocoton yogurt was *chefs kiss*). Plus they have beverages and snacks available all day, no extra charge. 10/10, will definitely be staying again on my next trip.
Tatiana
травень 2025 р.
Everything are good. Special bed and shower. We did not take the breakfast option. It is not downtown location but we got better price vs hotel at downtown. You can easier goto downtown by bus 21 anf Metro 7 (orange colour) Our flight schedule to arrive Madrid is 9:25 am. Two day before we did request early check-in thought massage. ARTIEM Madrid reply us they will try their best. The day check in we arrive hotel at 10:30 am , We did got our room right way. Thank you ARTIEM Madrid. We are real appciate it.
Henry
жовтень 2024 р.
There were so many great touches to the hotel that I thought made the stay fantastic. They have a 24 hour gym with circuit training routines available for you to make your own workout. There was also a ‘gym in a bag’ option where you could do your own workout in your room! The breakfast was great, really fresh and lots of variety! All of the hot food was made to order so really fresh and tasty. The rooms were clean and comfortable with little touches such as the pillow menu, box of sweets and a glass water bottle where you could refill for free downstairs. I loved the sustainability push at the hotel with a focus on reusing and not wasting water! There was a great free snack area with refrigerated drinks and food, as well as a free coffee machine and water dispenser. This will be my new go to in Madrid!
Rebecca
листопад 2024 р.
Can a hotel have it all? This place comes place: super-friendly staff, top class breakfast, a large and really well-thought out room, excellent bathroom and nice design throughout. The touches that made it over and above: a comfortable seat in the room! In some hotel rooms, you can either sit on the bed or on a chair. Here, you have a much better option. 24-hour free snacks. And they weren’t even an afterthought, but really tasty. Well done! Truly impressive.
Moritz
березень 2025 р.
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